Feedback from our clients

I have been letting my house in West Horsley through Wills and Smerdon for over 5 years now. Working with the lettings team from a distance I have always found them to be trustworthy and they have helped take much of the stress out of the letting process. Each time the house goes back on the rental market I keep my fingers crossed that W&S find a tenant first so that we can continue our successful relationship.

Customer

We bought a small house in East Horsley in 2011 after having advice from the sales side of wills and smerdon. We asked them the requirements of a rental property, as we were novices. The advice was good and after we had refurbished it, we handed it over to the rental department to find a tenant for us. This was done very professionally, and great care was taken with the details and advertising on the internet. After a tenant was found, and the rent agreed, the girls in the office had soon taken up the required references, and drawn up the contracts for signature. The whole process went off very smoothly, and although we are managing the property ourselves, they are always at the end of the telephone or happy to talk to us, if we have a problem, and call into the office for advice. They made our first attempt at being land lords very easy, the rent arrives on time, with a monthly email from the office to say it has been transferred to our account.

Customer

I have recently moved into a property which I have rented through Wills and Smerdon in East Horsley. Throughout my dealings with them , I have found them considerate , professional and very efficient in resolving every query I raised. Staff always have a friendly manner which is very much appreciated. I would certainly recommend them when renting a property

Customer

My sister and I would like to thank you for your assistance in selling our property. We fully appreciate the excellent first class professional service that we have received from Wills and Smerdon. It truly has been a pleasure doing business with you.

Customer

The team at Wills and Smerdon have given us excellent advice over the years which has made our investment in property a pleasure People are the heart of any business and I have always found your team very friendly and caring, as well as being quick, knowledgeable and very competent. The clients that you have found for us have been reliable and well behaved and the properties have never remained empty between lets.

Customer

Just a note to thank you for all your work relating to the sale of my property. It was a bit of a journey and your consideration and patience was much appreciated and I will certainly recommend Wills and Smerdon.

Customer

I want to send you very many thanks for all your tenacious work when negotiating the sale of my two houses in Horsley over the last few years. I have enjoyed the friendly way we have worked for the last few months, and will always be glad that I chose W&S for all my house deals. You have been brilliant, and I naturally wish you all continued success over the coming years

Customer

From our short experience in renting we would like to say how nice it has been dealing with yourself, Sara and Wills & Smerdon. You have always been very helpful and understanding in what I think is a very difficult job

Customer

Thanks so much for responding so quickly. I said to Sara that the last time I had a couple of issues that needed attention, the response was super-fast and super-efficient. I''m very impressed by the service from Wills & Smerdon! Thank you.

Customer

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